Find your Voice
with Red.
When it comes to a business’s Voice solution, we can work with you to create an elegant design to reduce any risk of downtime. We provide standalone SIP systems with access either from the internet or a private connection.
Along with SIP we specialise in Cloud-based PABX systems. Cloud Office PBX systems provide a reliable and resilient solution.
Cloud Office UC
Cloud Office UC is a multi-tenant, enterprise-grade, cloud-based PBX solution that provides customers the functionality and technology of a traditional phone system without the capital investment. Using the flexibility of the Internet, Cloud Office UC provides a great customer experience with a full set of collaboration tools including presence, chat, video and much more.
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Extension Dialling
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Ring Groups
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Call Transfer & Forwarding
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Call Park
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IVR (Menu Options)
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Day/Night Mode
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Voicemail
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Miscellaneous Destinations
Designed for the enterprise user who requires flexibility & reliability.
Mitel 6920
HD Audio Quality
Long Life Battery
Rich Features
Powerful, customizable IP phones designed for the power user.
Mitel 6930
HD Audio Quality
Long Life Battery
Rich Features
Executive power users will rejoice as the power of touch is combined with flagship functionality in the Mitel 6940 IP Phone.
Mitel 6940
HD Audio Quality
Long Life Battery
Rich Features
Inbound Calling Solutions
We provide Inbound Calling Solutions to help you manage incoming calls based on a variety of factors such as; caller location, time of the call and where it should be redirected.
Service Types:
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Access 13
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Access 1300
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Free Access 1800
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Key Features:
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Portable
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Call Origin Routing
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Time Dependent Routing
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Call Barring
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Call Overflow
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Voicemail
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Fax
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Porting
SIP Trunking
SIP Trunking allows you to use your existing IP data network to get connected. SIP Trunking consolidates your Voice and Data traffic allowing you to maximise the efficiency of your network. With SIP Trunking, adds, moves and changes can happen almost instantly, making it easier to adjust your voice services to adapt to changing call volumes.
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Key Features and Benefits:
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Cheaper VoIP Calls and License Fees
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Rapid Provisioning
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Ease of Relocation
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Security
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Integration with a Variety of Technology
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Connection to any Device with Internet
Contact Centre Solutions
Interactive Intelligence is our partner award winning contact centre solution. Used in our own call centre, Interactive Intelligence provides many solutions to help manage and improve customer relations. Key features include:
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Multichannel ACD
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Email
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Web Chat
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SMS
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Social Media Routing
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Intelligent Voice Routing
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Voice Self Service
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Interactive Voice Response
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Speech Recognition
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Virtual Queue Call-back
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Reporting
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Real Time Reporting
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Historical Reporting
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Supervisor iPad Edition
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Outbound Dialing
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Salesforce CRM Integrations
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Workforce Optimization
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Strategic Planning
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Quality Management
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Speech Analytics
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Customer Survey
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Multichannel Recording
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Interested in a new Voice solution?
Call us at 1300 730 902